Contact Pension Services

Send a message to our team.

What do you want to contact us about?

Update your details

Online

To update your details online:

  1. Log into My Oxfordshire Pension.
  2. Click on the 'Your details' panel.
  3. Click the Edit button at the bottom of the page, under 'Contact details'.

By post

If you have opted out of My Oxfordshire Pension, you must send your updates in writing (not email). Include the following information.

  • You full name
  • Your home address
  • Your National Insurance Number
  • Your signature

Send the letter to:

Pension Services

Oxfordshire County Council

4640 Kingsgate

Cascade Way

Oxford Business Park South

Oxford

OX4 2SU

We do not deal with pension information over the phone and communicating by paper will take longer. It's much quicker online. Find out how to manage your pension online.

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Other ways to contact us

By post or telephone

Pension Services

Oxfordshire County Council

4640 Kingsgate

Cascade Way

Oxford Business Park South

Oxford

OX4 2SU

0330 024 1359

03300 536760 for the My Oxfordshire Pension website.

Service information

Pension Services' response time for enquiries and requests is 10 working days.

Online services

Get an estimate of your pension benefits