Keep safe and well

Book one of our free visits, and a firefighter will visit your home to advise you on any risks and how to stay safe. 

If you are worried about someone's safety, you can book a visit on their behalf.

  • get a home safety check to help reduce the risk of fire in your home
  • get smoke alarms fitted, or if you already have some, we'll check they're working well
  • get help with what to do if you need to escape a fire
  • get advice and support on ways to reduce risk from falls, fire, flood and power cuts

We can also provide advice on health and crime prevention too.

Request a visit

Urgent fire service attendance

Contact us if the fire risk is very high on a weekend or after 5.30 pm on a weekday.

Consider making a referral if any of the following apply

  • there is evidence of burn marks on either bedding, furniture or carpet

The person:

  • is aged 65 years or older
  • has a physical disability or has mobility issues
  • has any sensory impairment, audio or visual
  • relies on assistance from external agencies to help them live independently in their own home
  • has mental health problems, which may lead to unsafe practices with fire, cooking, heating or hoarding of combustible materials
  • has learning difficulties or cognitive impairment that can lead to confusions
  • is returning from hospital and may be vulnerable to the risk of fire
  • is physically unable to maintain their property in a safe condition through a lack of fire awareness or ability